Cenplus Connect

Legal

Feedback & Concerns

Effective Date: October 2026

1. Purpose

Cenplus Connect is committed to providing a useful and positive experience for visitors to our website. This page explains how you can provide feedback or raise a concern about the website, our enquiry process or your experience.

2. Providing Feedback

We welcome feedback about the website and our enquiry process. If you have a suggestion, correction or concern, you can contact us using the details below.

3. How to Contact Us

To provide feedback or raise a concern, please use the enquiry form on our website or email contact@cenplusconnect.com

4. Information to Provide

To help us understand and address your feedback, please include: • Your name and contact details • A clear description of the issue or suggestion • The relevant page or section of the website (if applicable) • Your preferred outcome

5. How We Handle Feedback

We will acknowledge your feedback and aim to respond in a reasonable timeframe. If further investigation is needed, we will keep you informed of progress where possible.

6. Privacy

We handle any personal information you provide in accordance with our Privacy Policy.

7. External Dispute Resolution

If you are not satisfied with our response and believe we have mishandled your personal information, you may contact the Office of the Australian Information Commissioner (OAIC). Website: www.oaic.gov.au Phone: 1300 363 992

8. Updates to This Page

We may update this page from time to time. The latest version will always be available on our website.

Send an Enquiry

Fill out the form below with your details and a short description of the smoke alarm work you need. We'll review your enquiry and pass it to a relevant local provider.

We use your details to respond to your enquiry and may share them with a relevant local service provider to arrange assistance. Read our Privacy Policy.